Privacy Policy

1. Introduction

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Elite Brazil Matchmaking Co. ("Elite Brazil," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients, Exclusive Members, and website visitors. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in connection with our luxury matchmaking and relationship consulting services.

By using our website or engaging our services, you consent to the practices described in this Privacy Policy.

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2. Who We Are

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Elite Brazil Matchmaking Co. is a luxury personal introduction and relationship consulting firm headquartered in Canada, specializing in connecting well-accomplished, successful North American and European gentlemen with well-accomplished, successful Brazilian women for committed, long-term relationships. We also serve LGBTQ+ clients through our dedicated division.

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As a business collecting personal information from individuals in Canada and internationally (including Brazil, the United States, and the European Union), we are committed to compliance with applicable privacy laws including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Brazil's Lei Geral de Proteção de Dados (LGPD), and the European Union's General Data Protection Regulation (GDPR) where applicable.

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3. Information We Collect

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3.1 Information You Provide Directly

When you apply, register, or engage our services, we may collect:

• Full name, date of birth, nationality, and country of residence

• Contact information, including email address and phone number

• Professional background, career, and education information

• Relationship history and current relationship status

• Personal values, interests, lifestyle preferences, and relationship goals

• Physical characteristics and photographs

• Communication preferences and language(s) spoken

• Payment information (processed securely through third-party payment processors; we do not store full card details)

 

3.2 Sensitive Personal Information

Given the nature of matchmaking services, we may collect certain sensitive personal information including information about your physical appearance, health relevant to relationships (shared voluntarily), religious or cultural background, and sexual orientation (for LGBTQ+ service). This information is collected only with your explicit consent and used solely to facilitate compatible introductions.

 

3.3 Information Collected Automatically

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited, and time spent on the site. This information is used for website analytics and improvement purposes.

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4. How We Use Your Information

 

We use your personal information for the following purposes:

• To provide our matchmaking and relationship consulting services

• To assess compatibility and curate personalized introductions

• To communicate with you regarding your membership, introductions, and feedback

• To process payments and manage your account

• To provide relationship coaching and ongoing support

• To improve and develop our services

• To comply with legal obligations

We do not use your personal information for automated decision-making, profiling for advertising purposes, or any purpose unrelated to the services you have engaged.

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5. How We Share Your Information

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5.1 With Introduced Parties

Core to our service is the sharing of a curated profile — including relevant personal, professional, and lifestyle information and photographs — with potential matches ("Exclusive Members" or "Clients"). This sharing occurs only with your consent and is limited to information appropriate to facilitate a genuine introduction.

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5.2 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors (including Stripe), communication platforms, and scheduling tools. These providers are contractually obligated to protect your information and use it only for the specific purpose for which it was shared.

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5.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Elite Brazil, our clients, or the public.

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5.4 No Sale of Personal Information

Elite Brazil Matchmaking Co. will never sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your information is used exclusively to provide the services you have engaged.

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6. Data Retention

 

We retain your personal information for as long as necessary to provide our services and fulfill our contractual obligations, and thereafter for a period of up to 5 years to comply with legal and regulatory requirements, resolve disputes, and maintain records.

You may request deletion of your personal information at any time (subject to any legal retention obligations) by contacting us at hello@elitebrazilmatchmaking.com.

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7. Data Security

 

Elite Brazil takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications, secure access controls, and limited staff access to sensitive client data.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and applicable authorities as required by law.

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8. Your Rights

 

Depending on your country of residence, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you

• The right to correct inaccurate or incomplete information

• The right to request deletion of your personal information ("right to be forgotten")

• The right to withdraw consent at any time (where processing is based on consent)

• The right to data portability (receive your data in a structured format)

• The right to object to or restrict certain types of processing

 

To exercise any of these rights, please contact us at hello@elitebrazilmatchmaking.com. We will respond to your request within 30 days.

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9. International Data Transfers

 

As Elite Brazil operates internationally — with clients and Exclusive Members primarily in Canada, the United States, Europe, and Brazil — your personal information may be transferred to and stored in countries outside your country of residence. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.

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10. Cookies & Website Analytics

 

Our website uses cookies and similar tracking technologies to enhance user experience and collect analytical data about site usage. You can control cookie settings through your browser settings. Disabling cookies may affect certain features of our website.

We use analytics tools (such as Google Analytics or similar) solely for the purpose of understanding and improving website performance. We do not use cookies for advertising or cross-site tracking purposes.

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11. Third-Party Links

 

Our website may contain links to third-party websites (such as Instagram or LinkedIn). Elite Brazil is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

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12. Children's Privacy

 

Our services are intended exclusively for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately.

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised effective date. Your continued use of our services following any update constitutes acceptance of the revised policy.

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14. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Elite Brazil Matchmaking Co.

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Email: hello@elitebrazilmatchmaking.com

Website: www.elitebrazilmatchmaking.com

Phone: +1-403-708-0129

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